Send timely customer updates
Share confirmations, reminders, receipts, renewals and important service updates through approved WhatsApp templates.
WhatsApp operations for growing businesses
Manage approved WhatsApp messaging from one workspace.
Onto Connect helps your team manage approved messages, reminders, campaigns, follow-ups and delivery tracking from one organised workspace.
Built for businesses that need reliable customer communication without managing every update manually.
Official WhatsApp Business Platform integrationManaged onboarding and account setupApproved template workflowsDelivery tracking and operational logs
DashboardProduct preview
What Onto Connect helps your business manage
Bring routine WhatsApp communication under control
Your customers already use WhatsApp. Onto Connect helps your business use it with better control, from routine updates and reminders to campaigns, tracking and operational follow-ups.
Organise campaigns and follow-ups
Select the right audience, schedule messages and keep communication activity visible to your team.
Reduce repetitive manual work
Connect recurring communication workflows to your business process so your team spends less time repeating the same tasks.
Track what happened after sending
Review delivery status, logs and campaign activity from one operational dashboard.
Onto Connect supports responsible business communication. Messages must follow WhatsApp policies and customer opt-in requirements.
Business workflows
Use cases your team can recognise quickly
Each rollout starts with the operational messages your team already handles every week.
Clinics and hospitals
Problem: Patients miss reminders and staff spend time repeating routine updates.
Appointment reminderFollow-up messageService update
Schools and colleges
Problem: Parents and students need timely information without repeated manual calls.
Admission updateFee reminderEvent notification
Clubs and associations
Problem: Member renewals, bookings and event updates become difficult to track.
Membership renewalBooking confirmationEvent RSVP
Retail and service businesses
Problem: Enquiries, order updates and customer follow-ups are handled inconsistently.
Enquiry acknowledgementOrder updateCustomer follow-up
Business AI readiness
Prepare your customer operations for AI-assisted workflows
Onto Connect is being designed to support more intelligent customer workflows as eligible Meta and WhatsApp capabilities become available for each business account. The goal is practical automation: faster enquiry handling, guided responses, better routing and a clear path for human follow-up.
Faster enquiry handling
Help teams respond to routine customer questions more efficiently.
Guided responses
Support more consistent communication using approved business information.
Human handoff
Keep the team involved whenever a conversation needs personal attention.
Workflow automation
Connect customer conversations with operational actions, reminders and follow-ups.
AI-assisted capabilities depend on business eligibility, Meta availability, account configuration and the enabled Onto Connect modules.
How Onto Connect works
A clear rollout from use case to tracked operations
Tell us your use case
Share your business workflow, expected communication volume and operational needs.
Connect your WhatsApp business number
Complete the required WhatsApp Business API onboarding and account configuration.
Configure templates and workflows
Set up approved messages, audiences, schedules and business-specific follow-ups.
Go live and track operations
Start sending, review delivery activity and refine workflows as your business grows.
Platform features
Capabilities for structured WhatsApp operations
WhatsApp API onboarding
Connect and configure business messaging operations.
Template management
Create, sync, preview, organise and manage approved templates.
Contact and audience management
Import contacts, organise groups and select the right audience.
Campaign scheduling
Plan communication and schedule queue-based execution.
Delivery tracking
Review message status, logs and operational activity.
Team workspaces and roles
Provide controlled access for admins and operational users.
API and webhook integrations
Connect CRM, ERP, billing, booking or notification workflows.
Operational analytics
Track messaging activity and identify communication gaps.
Pricing
Choose the rollout plan that matches your operations
Start with the capabilities your team needs today and scale as your messaging volume, workflows and integrations grow.
Starter
₹1,099/ month
Annual billing saves 20% (₹2,637.60)
For businesses starting structured WhatsApp communication.
- 1 WhatsApp business account
- Guided onboarding support
- Template management
- Contact import
- Basic broadcasts
- Message scheduling
- Delivery tracking
- Basic dashboard
- Up to 3 platform users
- Email support
One-time onboarding: ₹15,000
Best for announcements, reminders and basic customer communication.
Proceed to PaymentMost Popular
Growth
₹3,499/ month
Annual billing saves 20% (₹8,397.60)
For businesses sending regular reminders, updates and campaigns.
- Everything in Starter
- Advanced campaign management
- Customer segmentation
- Scheduled campaigns
- Retry handling
- Custom fields and tags
- Expanded delivery reporting
- Up to 10 platform users
- Priority support
- One standard industry template pack
- Workflow consultation
One-time onboarding: ₹30,000
Best for clinics, education institutions, clubs and growing service businesses.
Proceed to PaymentAutomation
₹7,999/ month
Annual billing saves 20% (₹19,197.60)
For businesses connecting WhatsApp with daily operations.
- Everything in Growth
- API and webhook integration support
- Custom reminder workflows
- Billing, booking, renewal or CRM workflow support
- Advanced monitoring
- Custom reporting support
- Up to 20 platform users
- Priority implementation assistance
- Quarterly workflow review
One-time onboarding: ₹45,000
Best for businesses ready to connect WhatsApp with daily workflows.
Proceed to PaymentEnterprise
Custom pricing
Contact us for integrations and business-specific rollout requirements.
- Dedicated hosted instance
- Multi-workspace setup
- Advanced integrations
- Higher-scale queueing
- Custom user limits
- SLA-based support
- Business-specific rollout planning
For larger operating requirements.
Talk to SalesHow WhatsApp charges work
Your Onto Connect subscription covers platform access, workflow tools, dashboards and support. WhatsApp messaging charges are separate and depend on the type and number of messages delivered.
All prices are exclusive of applicable taxes. WhatsApp and Meta policies apply.Book a demo
Tell us how your business uses WhatsApp today
Share your current requirement. We will recommend the right rollout approach for your business.
Business contact
- +91 9962200379
FAQ
Common questions before rollout
Clear answers about scope, reminders, campaigns, pricing and delivery.
Onto Connect is a WhatsApp Business API operations platform for businesses. It supports onboarding, approved templates, campaigns, reminders, audience management, scheduling and delivery tracking.
It is for businesses that regularly send reminders, follow-ups, service updates, campaign messages or operational notifications and need better team visibility.
No. Onto Connect supports approved WhatsApp communication for opted-in customers. All messaging must follow Meta and WhatsApp policies.
Yes. Contacts can be imported and organised so your team can choose the right audience for each message. Customer consent requirements still apply.
Yes. Integrations can be configured based on your requirement. Common examples include CRM, ERP, billing, booking and notification workflows.
No. Onto Connect subscription charges cover platform access and support. WhatsApp messaging charges are separate and depend on Meta pricing and usage.
No platform can guarantee delivery. Delivery depends on Meta policies, user conditions, message quality and other platform rules. Onto Connect helps you review status clearly.
Book a demo or submit your requirement. We will review your workflow and recommend the rollout approach.